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PRIVACY POLICY

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Introduction
Dubrovnikbluecave.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dubrovnikbluecave.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
We comply with the General Data Protection Regulation (GDPR), which aims to protect the personal data of individuals within the European Economic Area (EEA). This policy explains your rights under the GDPR and how we handle your data.

 
1. Personal Data We Collect
We may collect and process the following personal data about you:

  • Contact Information: Name, email address, phone number, and other information you provide when contacting us.

  • Account Information: Information related to the creation and maintenance of your user account.

  • Usage Data: Information about your usage of our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

  • Cookies and Tracking: We use cookies and other tracking technologies to collect information about your interactions with our site. For more information, see our [Cookie Policy].

2. How We Use Your Data
We use your personal data for the following purposes:

  • To Provide Our Services: We use your data to deliver our services, respond to your inquiries, and manage your account.

  • To Improve Our Site: Usage data is used to improve the functionality and performance of our website.

  • Marketing and Communications: We may use your data to send you newsletters, promotions, and other communications if you have consented to this.

3. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: If you have provided your consent, we will process your data for specific purposes (e.g., marketing communications).

  • Contractual Necessity: We may process your data when it is necessary to fulfill a contract with you (e.g., providing services you have requested).

  • Legitimate Interest: We may process your data to further our legitimate business interests, such as improving our website and services.

  • Compliance with Legal Obligations: We may process your data where required by law.

4. Data Sharing and Disclosure
We will not share your personal data with third parties except in the following cases:

  • Service Providers: We may share data with third-party service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email services). These service providers are bound by contractual obligations to keep your data secure and confidential.

  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid legal requests.

5. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected with appropriate safeguards, such as:

  • Ensuring the recipient country has an adequate level of data protection, or

  • Implementing legally binding agreements, such as the European Commission’s Standard Contractual Clauses.

6. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the purpose has been fulfilled, your data will be securely deleted or anonymized.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data.

  • Right to Rectification: You can request that we correct or update inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten): You can request the deletion of your data in certain circumstances.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data under specific conditions.

  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

  • Right to Object: You can object to the processing of your data for direct marketing purposes or on grounds related to your particular situation.

  • Right to Withdraw Consent: You can withdraw consent to data processing at any time, without affecting the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us at [Your Company Email].
8. Security of Your Data
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or destruction.
9. Cookies
Our website uses cookies to collect information about your browsing activities. For more information on how we use cookies, please read our [Cookie Policy].
10.1 . Cookie Policy
Dubrovnikbluecave.com uses cookies and similar tracking technologies on our website www.dubrovnikbluecave.com (the "Site") to enhance your browsing experience, analyze site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
By using our Site, you consent to the use of cookies as described in this policy, unless you have disabled them. For further details on how we process personal data collected via cookies, please refer to our [Privacy Policy].
10.2 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions, improving your browsing experience.
There are different types of cookies:

  • Session Cookies: Temporary cookies that are deleted when you close your browser.

  • Persistent Cookies: These cookies remain on your device for a set period or until you delete them.

  • First-party Cookies: Cookies set by our website.

  • Third-party Cookies: Cookies set by third-party services we use for functionality, analytics, or marketing purposes.

10.3. How We Use Cookies
We use cookies for various purposes, including:

  • Essential Cookies: These are necessary for the functioning of our Site and allow you to navigate and use its features. Without these cookies, certain services or functions may not work properly.

  • Performance and Analytics Cookies: These cookies collect information about how visitors use our Site, including which pages are most visited, error messages received, and browsing patterns. The information collected is anonymous and used to improve the performance of our website.

  • Functionality Cookies: These cookies allow our Site to remember choices you make, such as language or region preferences, to provide a more personalized experience.

  • Advertising and Targeting Cookies: We may use these cookies to deliver relevant advertisements to you based on your browsing behavior on our website and other sites. These cookies also limit the number of times you see an advertisement and measure the effectiveness of marketing campaigns.

  • Social Media Cookies: These cookies enable you to share content from our website on social media platforms such as Facebook, Twitter, and Instagram. They may also be used for advertising purposes by these platforms.

10.4. Cookies We Use
Here are the main types of cookies we use on our Site:
Cookie Name
Type
Purpose
Duration
[Cookie Name 1]
Essential
For website functionality
Session
[Cookie Name 2]
Performance/Analytics
Track website traffic and behavior
1 Year
[Cookie Name 3]
Functionality
Remember user preferences
6 Months
[Cookie Name 4]
Advertising
Show targeted ads
2 Months
(Please customize the cookie names, types, and purposes based on your actual cookie use.)
10.5. Third-Party Cookies
We may also allow third-party services, such as analytics providers or advertisers, to set cookies on your device through our Site. These third-party services may collect information about your online activities over time and across different websites.
Some of the key third-party services we use include:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our Site. For more information on how Google processes your data, please see their Privacy Policy and Google Analytics Opt-Out Tool.

10.6 Managing and Disabling Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences by adjusting your browser settings. Most browsers automatically accept cookies, but you can modify your settings to decline cookies or alert you when a cookie is being sent.

Please note that disabling cookies may affect the functionality of certain parts of our website and reduce the quality of your user experience.
10.7 Cookie Consent
When you visit our Site for the first time, a cookie banner will appear, asking for your consent to the use of non-essential cookies. You can choose to accept or decline non-essential cookies. You may withdraw your consent at any time by changing your browser settings or using the "Manage Cookies" option at the bottom of the website.
10.8 Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. We encourage you to review this policy regularly to stay informed about our use of cookies.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page and notify you of significant changes by email, if applicable.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
DNT DOO
Email: booking@dubrovnikbluecave.com
Address: Boskoviceva 20, 20 000 Croatia
 

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